At Swing Smith, we are committed to providing our users with the highest level of support. Our Support Policy outlines the channels available for assistance, response times, and the types of inquiries we can help with.
Users can reach our support team through the following channels:
Our support team is available during the following hours:
Swing Smith offers subscription plans on a monthly and yearly basis. By subscribing, you agree to pay the applicable fees and any taxes. Subscriptions will automatically renew unless canceled before the end of the current subscription period. You may cancel your subscription at any time through your account settings.
We strive to respond to all inquiries as quickly as possible. While we aim for a response within 24 hours, some inquiries may take longer depending on their complexity. During peak times or holidays, response times may be extended.
Our support team can assist with the following:
While we strive to assist with all user inquiries, please note the following limitations:
Users are encouraged to provide clear and detailed information when submitting support requests. This will help us address your concerns more effectively and efficiently.
We welcome your feedback and suggestions for improving our support services. Please feel free to share your thoughts through any of our support channels.