Contact Support
Email [email protected] for Iron 5 support.
Include the email address on your Iron 5 account, your device type, app version if available, and a clear description of the issue.
Common Requests
- Sign-in or email code problems.
- App crashes, loading failures, or broken screens.
- Workout, meal, check-in, challenge, reminder, or progress issues.
- Membership, credit, purchase, cancellation, or refund questions.
- Privacy questions or requests to access, correct, or delete data.
Billing Help
If you purchased a subscription or in-app product through Apple or Google, billing is managed by the app store account used at checkout.
- Apple subscriptions: https://apps.apple.com/account/subscriptions
- Apple refunds: https://support.apple.com/en-us/HT204084
- Google Play subscriptions and refunds are managed through your Google Play account.
Account Deletion
You can request deletion of your Iron 5 account and associated personal data from inside the app or by using the account deletion page.