Support
Support Policy
Our support team helps with product, billing, and account questions for SwingSmith users.
Last updated: October 13, 2026
ChatGPT and Codex connections
Connect through the first-party SwingSmith sign-in page. Do not paste your password, email code, connection token, or raw report into a chat or support message. If access expires, reconnect through the host. A saved report may be unavailable because it lacks preserved access evidence or is no longer entitled.
To stop future reads, use the host's revoke or disconnect control. If grant revocation is unclear, email SwingSmith support and request connection revocation. We verify account ownership before an operator action and preserve age or policy restrictions. Account deletion also blocks future reads; the host manages deletion of its existing conversations.
Primary support channel
Email us at [email protected]. Please include your account email and a short description of the issue.
What we can help with
- Account access and login help
- Billing and subscription questions
- Swing upload and analysis troubleshooting
- Privacy and account deletion requests
- Saved-report connections in ChatGPT and Codex